Thank you for supporting our small business. We appreciate you and we work hard to earn your satisfaction. Please reach out with any concerns to email@example.com
If there is a print error or visible quality issue, we'll replace or refund it.
Check your items upon delivery and report any damage or defect within seven days with a photo to firstname.lastname@example.org. We do not accept returns without prior approval.
To initiate a return, email us at email@example.com within seven days of delivery. Items must be unused and in original condition. We issue store credit for approved returns, minus promotional savings or a fifteen percent restocking fee. We do not provide cash refunds.
You are responsible for shipping the item back to us. Do not return washed or worn items or items without prior approval.
Non-returnable items include: materials, gift cards, sale/discounted items, memberships, subscriptions, holiday/custom/bulk orders, books, drinkware, hats, swimwear, underwear, jewelry, watch bands, bags/wallets, stickers, posters, canvases, postcards, pillows, phone cases, stationery, candles, and fundraiser items/orders. No cancellations, returns, or exchanges for these items.
For packages lost in transit, all claims must be submitted no later than four weeks from the shipping date. Claims deemed an error on our part are covered at our expense. Shipments returned due to an incomplete or invalid address may be reshipped at your expense.
We’re so excited to get your new faves to you, so we move quick. That means that we aren’t able to cancel or modify an order after it has been placed.
Please reach out with any concerns to firstname.lastname@example.org