Peachie Speechie FAQs

 

Sharing Videos & Materials

CAN I SHARE PEACHIE SPEECHIE VIDEOS?
Yes, please do! You may share links to our videos with anyone. They are available on Peachie Speechie’s YouTube channel and at peachiespeechie.com/videos. Please be sure you are sharing links. If you want a student/parent to watch on our site, just send them to peachiespeechie.com/videos. If you right click a video and select “Copy video URL”, the link will open in YouTube instead.

CAN I SHARE PARTS OF MATERIALS WITH MY STUDENTS/PARENTS DURING COVID-19?
Yes. You may share purchased materials with your own students/clients directly in a secure way. Please mention they may not share it with others. Please be sure it is sent it in a secure manner such as individual email. Please do not share materials with anyone other than your students/clients.

Please do not upload to websites, Google Drive, social media, or shared folders. Please do not upload materials/excerpts to social media, regardless of privacy settings. This includes private Facebook pages. You may not email to other SLPs or teachers. You may only email to your students and their parents with the expectation that their parents will not share them. 

Please direct each SLP, teacher, or other service provider to purchase their own license.

CAN I POST MATERIALS ON MY SCHOOL/BUSINESS WEBSITE?
No. We understand the need for an easy way to provide access to materials during COVID-19. However, sharing publicly is harmful to our business and a violation of our Terms of Use. Please do not post materials on your school or business website. 

SOMEONE SHARED ONE OF YOUR PRODUCTS WITH ME. CAN I USE IT?
Each purchase/license is good for one user, and they are not transferrable. That wasn't cool of them to share it with you without an additional license. If you’d like to use a product, please place your own order - even for freebies. Peachie Speechie is a passion job. Let’s stay ethical so we can keep creating affordable materials for everyone. If you see our products available anywhere but peachiespeechie.com or our Teachers Pay Teachers shop, please let us know.

If you know of a possibly illegal/unethical violation, please report it to legal@peachiespeechie.com.

General Questions

HOW WILL I RECEIVE MY DOWNLOADABLE MATERIALS AFTER I ORDER?
There are two ways you can download your product.

  1. Via email. Your order confirmation email will contain a link to your downloadable materials.

  2. In your customer account. You can always access your purchases in your customer account. Login to your customer account and click the “my downloadable files” button.


HOW CAN I SEPARATE PAGES OF A PDF?
Luckily, it's easy & free to separate only the pages you need from a PDF. See our simple blog post on it here: How to EASILY Separate Pages of a PDF.

I’M HAVING TROUBLE DOWNLOADING OR PRINTING. CAN YOU HELP?
We are here to help! Send us an email at support@peachiespeechie.com with the product name, your program version, a description of the problem and any screenshots that might help us understand the issue. 

Discounts & More

I PURCHASED A PRODUCT, THEN REALIZED I NEED THE WHOLE BUNDLE IN MY LIFE. CAN I GET A DISCOUNT FOR THE PREVIOUS PURCHASE?
No problem! We'll gladly provide a discount code for the value of your purchases, even if the product was purchases on TPT. Just email support@peachiespeechie.com 

WHAT SHOULD I DO IF I NEED SEVERAL LICENSES FOR A CLASSROOM, SCHOOL, OFFICE, OR BUSINESS?
Each purchase/license is good for one user. If you need more just contact us. We'll hook you up with a fantastic deal - our goal is to provide you with great products. Not empty your bank account. Just email support@peachiespeechie.com to set up additional licenses. 

DO YOU OFFER BULK DISCOUNTS FOR GROUP SHIRTS?
Indeed, we do. We will give you a great price and get them to you quickly. See more about bulk and custom orders here.

CAN I GET AN OFFICIAL RECEIPT FOR MY TAXES?
After you place an order, you will receive a receipt via email.

HAVE MORE QUESTIONS?
We can't wait to hear from you! Just email support@peachiespeechie.com

 

SEE OUR TERMS OF USE HERE.